Thank you for choosing ChewStiskz LLC. We hope every customer is satisfied with their purchase. If you have any questions about your order, please contact us according to our refund and return policy below, and we will do our best to assist you.

1. 30-Day Return Policy

ChewStiskz LLC offers a 30-day return window.

If you are not satisfied with the product upon receipt, you can submit a return request within 30 days of receiving the product.

When requesting a return, please ensure that:

The product is unused;

The product is in its original condition;

The product packaging, accessories, and labels are intact;

The product is not damaged by human error.

Return requests submitted after 30 days may not be approved.

2. Return Conditions

To protect the rights of all customers, the following conditions qualify for a return:

✅ The product is unused;

✅ The product is in the same condition as when it was received;

✅ The product packaging is intact;

✅ You provide the order number and proof of purchase.

Returns are not accepted in the following situations:

The product has been used;

The product is damaged due to human error;

The product is missing packaging or accessories;

The return period has exceeded 30 days;

The return request is due to a change in personal preference.

3. Damaged or Defective Items

If you receive a product that has:

Manufacturing defects;

Product damage;

Discrepancies from the order;

Please contact us as soon as possible after receiving the product and provide:

Order number;

Product photos;

Description of the product problem.

After confirming that it is a product quality issue, ChewStiskz LLC will provide, depending on the specific circumstances:

Replacement;

Refund;

Other reasonable solutions.

4. Return Process

To apply for a return, please follow these steps:

Step 1: Contact Us

Send an email to:

Email: jimmy@chewstiskz.com

And provide:

Order number;

Purchase date;

Reason for return;

Product photos.

Step 2: Awaiting Approval

Our customer service team will provide you with return guidance after reviewing your application.

Items returned without approval may not be eligible for a refund.

Step 3: Returning the Item

Once approved, please return the item to the provided return address.

Customers must ensure the package is shipped safely and are advised to retain tracking information.

5. Refund Policy

After receiving and inspecting the returned item, we will process the refund within a reasonable timeframe.

If the refund request is approved:

The refund will be credited to the original payment method; The refund arrival time depends on the processing speed of your bank or payment institution.

Refunds typically take 5-10 business days to appear in your account.

6. Return Shipping Cost

Except in the following cases:

Product quality issues; Received incorrect goods;

Return shipping costs are usually borne by the customer.

If the return is due to an error by ChewStiskz LLC, we will cover the relevant costs.

7. Final Sale Items

Some items may be final sale items and are not eligible for return or refund.

If the product page explicitly states “Final Sale,” the 30-day return policy does not apply.

8. Order Cancellation

We will process your order as soon as possible after submission.

If your order has not yet entered the shipping process, please contact us to cancel it.

Once the order has shipped, returns must be made according to this return policy.

9. Contact Us

If you have any questions about the refund or return policy, please contact us:

Address: 2656 W Gold Mine Way, Queen Creek, AZ, 85142

Email: jimmy@chewstiskz.com

Phone: 623-309-1888

Thank you for choosing ChewStiskz LLC. We are committed to providing our customers with reliable products and a satisfying shopping experience.